How can we help?
Send us a message if you got any inquiries or questions that can't find on our FAQ.
Frequently Asked Questions
DUE DILIGENCE QUESTIONS
What is eliteedgetrd LLC?
eliteedgetrd is an investment company managed by professional traders.
Who manages the investment portfolio?
The investment portfolio is managed by our team of skilled experts who have been working on the Cryptocurrency market for more than 10 years. Our experience and contacts ensure access for us to a wide range of local and global resources and bring about benefit from the world's best and most effective technologies of trading on the Cryptocurrency market.
What do I need to do to become a client of eliteedgetrd LLC?
To become a client of eliteedgetrd you need to create a free account. Please check our About page for more details.
How many accounts can I create in my name?
You can create only one account from your computer and your IP address. Register Now
How secure is your platform and my account data?
We have a wide range of security measures to protect your account. Our platform is protected against DDoS attacks, all transferred data are SSL-encrypted and we use a licensed script. Our website is located on a dedicated server with a firewall installed on it.
ACCOUNT QUESTIONS
I forgot my Password. What do I need to do now?
You must follow the steps below:
1) Click here to retrieve it or go to the login page.
2) Enter your e-mail address used for registration, and click on the "Forgot" button.
3) You will receive an e-mail with a confirmation link. Follow the instrusction and its done
I'm having trouble logging into my account.
Please install the latest version of browser which you are using and clear your browser cache and data then try again. If you can't sign into your account again, please contact support@eliteedgetrd.online
Which e-currencies do you accept?
We accept Bitcoin.
Can I invest several deposits at once?
Yes, you can have an unlimited number of deposits, but each of them will be processed separately.
Can I deposit directly from my account balance?
Yes, you can make a deposit from your account balance (your upline will not earn affiliate commission from you this time).
My deposit was not added. What do I need to do now?
For Crypto currencies you have to wait for a maximum of 3-5 days for confirmation of your transaction, please contact us via support form or livechat and provide your transaction details.
When will the first profit be added?
The first profit will be added to your account balance immidiately.
Will you cancel account without deposit?
No, your account will not be cancelled without deposit, unless you ask us to do.
How frequently are you updating my account?
We update your account daily and you can access the members area 24 hours a day, 365 days a year over the internet and keep track on all of your account actions.
How do I make my first investment?
In order to make an investment with us, you must become our registered member. Once you have registered, you can sign into your account area using email and password and make investment. Click on "Deposit", there you can choose a payment method and follow the page simple instructions to complete your investment. The transaction is secure, instant and convenient.
How do I know the history of my transaction?
Enter the member area and you can check history of your account transactions there.
Do you add profit payments 7 days a week?
No, we add profits daily for 5 days a week.
How much does it cost to open an account with you?
Opening account with us is absolutely free. There is no hidden cost or maintenance fee.
Do you require to provide documents for account creation?
No, we do not. Account creation is free and does not require ID verification.
WITHDRAWAL
After I make a withdrawal request, when will my withdrawal request be processed?
Your withdrawal request will be processed instantly.
What is the minimum and maximum amount that can be withdrawn?
he minimum withdrawal amount is only $100.
When can I withdraw funds from available balance?
You can withdraw funds from your available balance anytime you want and without any fee.
Can I withdraw my initial deposit?
yes, you can withdraw your initial deposit.
GENERAL QUESTIONS
Who can participate in your program?
ny individual or corporation from any country may open an account with us and we are happy to accept investors from any place in the world. The only condition is accepting our terms of service.
In a case of emergency, how can I contact you?
If you have any technical problems or further questions, you are most welcome to contact us using our friendly support center to send a support request.
Does Crypto-currencies price change affect my investment?
No, it won't effect it.
Do you charge any fee for providing your investment services?
No, we do not charge any fee.